Table of Contents
What is NOCWizard?
Why is NOCWizard so expensive?
In general, I want an owned license, why do you have it listed as contact us?
OK, so I don't need an owned license, what do you suggest?
Do I have to be a NOC or Datacenter to use NOCWizard?
Is NOCWizard a control panel?
Does NOCWizard do billing?
Does NOCWizard have a helpdesk?
Does it do bandwidth monitoring?
Does it do bandwidth overage billing?

What is NOCWizard?
NOC Wizard is a complex management system targeted at people who have multiple servers or who do dedicated server rentals/leases.

Why is NOCWizard so expensive?
Believe it or not, several of my clients tell me that for what it does it's way underpriced. As an example it does billing (lets compare it to say Modernbill™) so lets add $500 for an owned license, support (again lets compare it to say Kayako™) so lets throw in another $350. So that's just 2 products and your total is up to $850. Now lets add the things that aren't included with those 2 products such as server bandwidth billing, bandwidth DOS protection monitoring, server monitoring, server management, IP management, Control Panel management and maybe you can see why NOCWizard has the pricing that it does. All of this is in ONE product with ONE login. The listing above is just a small list of what NOCWizard can do for you.

In general, I want an owned license, why do you have it listed as contact us?
NOCWizard does a lot for your company, we put a lot of hard work into it's development and we keep updates coming out fairly regularly. The reason that the pricing for an owned license isn't set is because we work out a special price based on the size of your facility. If you have less than 400 server, client and devices, than an owned license isn't going to be cost effective for you.

Ok, so I don't need an owned license, what do you suggest?
The per license, which is a total of servers, clients and devices, is ideal for facilities less than a total of 400 of the above combined. This IS an owned license, it's just limited to a set number of items that can be stored. Furthermore, as you grow you can add additional licenses for a small fee.

Do I have to be a NOC or Data center to be able to use NOC Wizard?
No. The current design is for someone with multiple servers, say 2 or more. These can be collocated or dedicated. While it's designed for multiple servers, it's also powerful enough to handle most larger scale NOC's and Data centers. It's current design allows for up to 1,000,000,000 servers, clients and devices.

Is NOC Wizard a Control Panel?
NO. It's a management tool. It doesn't actually control or setup anything on a clients server.

Does NOC Wizard do billing?
Sure does. You can create packages, invoices, credits and more.

Does NOC Wizard have a help desk?
Sure does. In fact, you will find that the help desk included is very powerful. The nice thing about having client, server and IP management all in one package is that you can build an extremely powerful helpdesk. When you open a ticket, you simply click the user's name and a new window opens with that clients information, or click the server name and a different window opens with all the server information. No more hunting to figure out which server the client is talking about, or what the root password is.

Does it do bandwidth monitoring?
Yes, NOCWizard includes RTG (similar to MRTG) bandwidth monitoring.

Does it do Bandwidth Overage Billing?
Yes and its customizable per machine. You can bill using 95th% or Average with MBPS, KBPS or even GB's.

I have a NOC and would like to offer this to my clients, do you offer any kind of reseller or discount program?
Anything is possible. Just contact our sales staff at sales@nocwizard.com and I'm sure we can work something out.